Everything you need to know about our dispatch process, pricing policies, and service guarantees.
Our service call fee covers travel to your location anywhere in Washington County and a comprehensive diagnosis of the appliance by a certified technician. If you approve the repair, the diagnostic fee is 100% waived, meaning you only pay for the quoted repair labor and parts!
We maintain same-day emergency dispatch slots every Monday through Saturday. In most cases throughout Hillsboro and Beaverton, we can dispatch a technician within 2 to 4 hours of your call.
All installed OEM factory parts and associated repair labor are protected under our full 90-Day Warranty. If the repaired component malfunctions within 90 days of the repair date, we return and resolve it with zero service or labor charges.
We install brand new, genuine OEM (Original Equipment Manufacturer) factory components sourced directly from official distribution networks for Whirlpool, Samsung, LG, GE, Bosch, and Sub-Zero.
We accept all major credit/debit cards (Visa, MasterCard, American Express, Discover), Apple Pay, Google Pay, and business checks. For commercial property management accounts, we offer Net-30 terms upon approved credit application.
Yes. Every technician working on refrigerators, freezers, and sealed coolant circuits holds EPA Section 608 Universal Certification, in strict compliance with federal environmental laws.
